Ian Reid & Staff - Tenancy Application

	Maintenance Request Form Ian Reid & Staff property managers will ensure all properties are maintained in the best condition for the tenant. This includes routine maintenance and prompt attention to urgent repairs. If you have any non-urgent maintenance requirements please complete our Maintenance Requirements please complete our Maintenance Request otherwise contact your Property Manager. Maintenance tips for tenants: No Power Blocked Sinks No Hot Water Lights or power points not working Stove Element not working Garage remote control not working
	Date
	Surname:
	First Name:
	Property Address:
	Property Manager:
	Contact Numbers:		Home: Work: Mobile:
	Maintenance Required:		Plumbing Electrical General
	Maintenance Description:
	Can A Tradesman Use a Master Key?		Yes No
	Please indicate the urgency of the problem:		Urgent Not Urgent
	Privacy Policy: I understand that Ian Reid & Staff Greensborough Pty Ltd may forward my details to a third party for the primary reason of carrying out the above maintenance and I hereby give my consent.
	I hereby accept the above Privacy Statement:

	If you have not had a response from Ian Reid & Staff please contact our office 9435 7266
	No Power Have you contacted your power company? There may be a fault in the street Have you checked with your neighbour? If you rent within a block of units it may be the Body Corporate that needs to be contacted. Have you checked your fuse box? There may have been an overload and the safety switch has been activated and needs resetting. Have you checked that one of your appliances is not faulty? Unplug all appliances in the house. Reset the safety switch clicks off then you know that there is a fault with the fridge and you need to get it repaired. Otherwise connect one appliance at a time until the faulty appliance is located. You will be charged a service call if an electrician is required and finds a fault with one of your appliances. Top No Hot Water Is your system Gas or Electric? Have you arranged for the connection of your gas or Electricity to the property? Electric Have you checked to see if your hot water system needs refilling/topping up? There is normally a copper valve on electric hot water systems and an overflow pipe – Pull up this lever until a flow of water starts coming of the overflow pipe. Check the fuse in the meter box to make sure it is turned on. Have you checked that the water tap on the hot water system itself is turned on? Gas Have you checked to see if your pilot light has gone you? Some units can be easily relit – others may require a tradesperson. Check to see if the valve on the gas meter is turned on. Top Lights or power points not working Have you checked your fuse box? If there has been an overload the safety switch may need resetting. Check to see if the light globe is blown, Try the appliances in a different power point. Top Stove element not working Check to see if it is Gas or Electricity. Please ensure supply is connected to the property. Check auto igniter is working. Ensure element is correctly positioned on stove top. Sometimes pulling the element out and cleaning them and putting back in again can fix the problem. Top Sink blocked Have you tried using some draino to try and free the blockage? If the sink takes a long time to drain, remove all blockages from the plug hole and pour boiling water down the drain. Do not put fat and oil into the drain as these will clog up the pipes. Top Garage remote control not working Have you checked to see if the batteries have not gone flat? Have you checked the number code combination on the back to make sure that is the same as the combination on the panel in the garage? Have you checked that the lever inside the garage is on “auto”? The lever is generally next to the control box inside the garage. You can either choose “manual” to operate the door with the key or “auto” to operate the door with the remote control. Have you checked that nothing is obstructing the door from opening?